The musings of a politically incorrect dinosaur from a forgotten age where civility was the rule rather than the exception.
Webster
The Constitution was made to guard the people against the dangers of good intentions." --American Statesman Daniel Webster (1782-1852)
Tuesday, November 26, 2019
The flight that changed Boeing..
I saw this article surfing Facebook. I had wondered what had been going on with Boeing. I am a Chemtrail Technician and the phrase on a lot of toolboxes at work was...
I personally prefer Airbus because as a Mechanic the plane is maintenance friendly. Boeing builds some really good airplanes I am a huge fan of the B757 series of airplanes. I am pushing for my employer to send me to 757 school so I can learn about that airplane. I have been to Airbus 319/320/321 school and I learned a lot but I digress. Well anyway Boeing builds some damm good planes, they are legendary, but I couldn't understand the missteps lately with the Boeing 787 which is a beautiful plane and now the Boeing 737 MAX. My employer has a bunch of Boeing 737 but no MAX's. We also have a bunch of Boeing 757 and Boeing 767's.
I remember the story of the Boeing 707 Prototype called the "Dash 80"
My Pic when I and my son went to Udvar-Hazy in 2012
The Dash 80 rolled out of the factory on May 15, 1954, two years
after the project was approved and 18 months after construction had
started.
During a series of taxi trials the port landing gear collapsed on May
22; the damage was quickly repaired and the first flight was on July 15,
1954.
Following flights revealed a propensity to "Dutch roll" - an alternating yawing and rolling motion. Boeing already had experience with this on the B-47 Stratojet and B-52 Stratofortress and had developed a yaw damper
system on the B-47 that could be adapted to the Dash 80. Other problems
were found with the engines and brakes, the latter once failing
completely on landing causing the aircraft to overshoot the runway.
Boeing used the Dash 80 on demonstration flights for airline
executives and other industry figures. These focused attention on the
question of what the cabin of a passenger jet should look like. In a
departure from its usual practice Boeing hired industrial design firm Walter Dorwin Teague to create a cabin as radical as the aircraft itself.
Prior to demonstration for passenger airlines, Dash 80 was fitted with Boeing's Flying Boom for aerial refueling which served as a prototype for the KC-135 Stratotanker and its later derivatives
Another pic of the "Dash 80" at the museum, This pic was taken with
my older smart phone and the pictures are a bit lacking.
As part of the Dash 80's demonstration program, Bill Allen invited
representatives of the Aircraft Industries Association (AIA) and International Air Transport Association (IATA) to the Seattle's 1955 Seafair and Gold Cup Hydroplane Races held on Lake Washington on August 6, 1955. The Dash-80 was scheduled to perform a simple flyover, but Boeing test pilot Alvin "Tex" Johnston instead performed two barrel rolls to show off the jet airliner.
The next day, Allen summoned Johnston to his office and told him not
to perform such a maneuver again, to which Johnston replied that he was
simply "selling airplanes" and asserted that doing so was completely
safe. The barrel roll story appears on a video called Frontiers of Flight – The Jet Airliner, produced by the National Air and Space Museum in association with the Smithsonian Institution in 1992.
Boeing Chief Test Pilot John Cashman stated that just before he piloted the maiden flight of the Boeing 777 on June 12, 1994, his last instructions from then-Boeing President Phil Condit were "No rolls."
I couldn't figure out what caused such a storied company that made brilliant machines could so mess things up. I then read this article from the Atlantic and it did explain much. Any company that forgets what "brought it to the table" will make mistakes, and some of them are costly. According to the article the company changed from being run by engineers to bean counters.
The Long-Forgotten Flight That Sent Boeing Off Course
A company once driven by engineers became driven by finance.
Hermes Images / AGF / Universal Images Group / GettyThe
flight that put the Boeing Company on course for disaster lifted off a
few hours after sunrise. It was good flying weather—temperatures in the
mid-40s with a slight breeze out of the southeast—but oddly, no one knew
where the 737 jetliner was headed. The crew had prepared three flight
plans: one to Denver. One to Dallas. And one to Chicago.
In
the plane’s trailing vortices was greater Seattle, where the company’s
famed engineering culture had taken root; where the bulk of its
40,000-plus engineers lived and worked; indeed, where the jet itself had
been assembled. But it was May 2001. And Boeing’s leaders, CEO Phil
Condit and President Harry Stonecipher, had decided it was time to put
some distance between themselves and the people actually making the
company’s planes. How much distance? This flight—a PR stunt to end the
two-month contest for Boeing’s new headquarters—would reveal the answer.
Once the plane was airborne, Boeing announced it would be landing at
Chicago’s Midway International Airport.
On the tarmac, Condit stepped out of the jet, made a brief speech, then
boarded a helicopter for an aerial tour of Boeing’s new corporate home:
the Morton Salt building, a skyscraper sitting just out of the Loop in
downtown Chicago. Boeing’s top management plus staff—roughly 500 people
in all—would work here. They could see the boats plying the Chicago
River and the trains rumbling over it. Condit, an opera lover, would
have an easy walk to the Lyric Opera building. But the nearest Boeing
commercial-airplane assembly facility would be 1,700 miles away.
The isolation was deliberate. “When the headquarters is located in
proximity to a principal business—as ours was in Seattle—the corporate
center is inevitably drawn into day-to-day business operations,” Condit
explained at the time. And that statement, more than anything, captures a
cardinal truth about the aerospace giant. The present 737 Max disaster
can be traced back two decades—to the moment Boeing’s leadership decided
to divorce itself from the firm’s own culture.
For
about 80 years, Boeing basically functioned as an association of
engineers. Its executives held patents, designed wings, spoke the
language of engineering and safety as a mother tongue. Finance wasn’t a
primary language. Even Boeing’s bean counters didn’t act the part. As
late as the mid-’90s, the company’s chief financial officer had minimal
contact with Wall Street and answered colleagues’ requests for basic
financial data with a curt “Tell them not to worry.”
By the time I visited the company—for Fortune,
in 2000—that had begun to change. In Condit’s office, overlooking
Boeing Field, were 54 white roses to celebrate the day’s closing stock
price. The shift had started three years earlier, with Boeing’s “reverse
takeover” of McDonnell Douglas—so-called because it was McDonnell
executives who perversely ended up in charge of the combined entity, and
it was McDonnell’s culture that became ascendant. “McDonnell Douglas
bought Boeing with Boeing’s money,” went the joke around Seattle. Condit
was still in charge, yes, and told me to ignore the talk that somebody
had “captured” him and was holding him “hostage” in his own office. But
Stonecipher was cutting a Dick Cheney–like figure, blasting the
company’s engineers as “arrogant” and spouting Harry Trumanisms (“I
don’t give ’em hell; I just tell the truth and they think it’s hell”)
when they shot back that he was the problem.
McDonnell’s
stock price had risen fourfold under Stonecipher as he went on a
cost-cutting tear, but many analysts feared that this came at the cost
of the company’s future competitiveness. “There was a little surprise
that a guy running a failing company ended up with so much power,” the
former Boeing executive vice president Dick Albrecht told me at the
time. Post-merger, Stonecipher brought his chain saw to Seattle. “A
passion for affordability” became one of the company’s new, unloved
slogans, as did “Less family, more team.” It was enough to drive the
white-collar engineering union, which had historically functioned as a
professional debating society, into acting more like organized labor.
“We weren’t fighting against Boeing,” one union leader told me of the
40-day strike that shut down production in 2000. “We were fighting to
save Boeing.”
Engineers
were all too happy to share such views with executives, which made for
plenty of awkward encounters in the still-smallish city that was Seattle
in the ’90s. It was, top brass felt, an undue amount of contact for
executives of a modern, diversified corporation.
One
of the most successful engineering cultures of all time was quickly
giving way to the McDonnell mind-set. Another McDonnell executive had
recently been elevated to chief financial officer. (“A further
indication of who in the hell was controlling this company,” a union
leader told me.) That, in turn, contributed to the company’s
extraordinary decision to move its headquarters to Chicago, where it
strangely remains—in the historical capital of printing, Pullman cars,
and meatpacking—to this day.
If Andrew Carnegie’s advice—“Put all
your eggs in one basket, and then watch that basket”—had guided Boeing
before, these decisions accomplished roughly the opposite. The company
would put its eggs in three baskets: military in St. Louis. Space in
Long Beach. Passenger jets in Seattle. And it would watch that basket
from Chicago. Never mind that the majority of its revenues and real
estate were and are in basket three. Or that Boeing’s managers would now
have the added challenge of flying all this blind—or by instrument, as
it were—relying on remote readouts of the situation in Chicago instead
of eyeballing it directly (as good pilots are incidentally trained to
do). The goal was to change Boeing’s culture.
And
in that, Condit and Stonecipher clearly succeeded. In the next four
years, Boeing’s detail-oriented, conservative culture became embroiled
in a series of scandals. Its rocket division was found to be in
possession of 25,000 pages of stolen Lockheed Martin documents. Its CFO
(ex-McDonnell) was caught violating government procurement laws and went
to jail. With ethics now front and center, Condit was forced out and
replaced with Stonecipher, who promptly affirmed: “When people say I
changed the culture of Boeing, that was the intent, so that it’s run
like a business rather than a great engineering firm.” A General
Electric alum, he built a virtual replica of GE’s famed Crotonville
leadership center for Boeing managers to cycle through. And when
Stonecipher had his own career-ending scandal (an affair with an
employee), it was another GE alum—James McNerney—who came in from the
outside to replace him.
As the aerospace analyst Richard Aboulafia
recently told me, “You had this weird combination of a distant building
with a few hundred people in it and a non-engineer with no technical
skills whatsoever at the helm.” Even that might have worked—had the
commercial-jet business stayed in the hands of an experienced engineer
steeped in STEM disciplines. Instead McNerney installed an M.B.A. with a
varied background in sales, marketing, and supply-chain management.
Said Aboulafia, “We were like, ‘What?’’’
The company that once didn’t speak finance was now, at the top, losing its ability to converse in engineering.
It
wasn’t just technical knowledge that was lost, Aboulafia said. “It was
the ability to comfortably interact with an engineer who in turn feels
comfortable telling you their reservations, versus calling a manager
[more than] 1,500 miles away who you know has a reputation for wanting
to take your pension away. It’s a very different dynamic. As a recipe
for disempowering engineers in particular, you couldn’t come up with a
better format.”
And in some of the internal exchanges now coming
to light, you can see the level of estrangement among engineers,
operators, and executives that resulted. A Boeing vice president, Mike
Sinnett, told American Airlines pilots that the MCAS software system
implicated in the 737 Max crashes didn’t have “a single-point failure,”
as reported—asserting that the pilots themselves constituted a second
point of backup—showing both a misunderstanding of the term and a sharp
break from Boeing’s long-standing practice of having multiple backups
for every flight system. Meanwhile, experienced Boeing engineers rolled
their eyes as some software-development tasks (not specific to MCAS)
were outsourced to recent college grads earning as little as $9 an hour,
who were employed by an Indian subcontractor set up across from
Seattle’s Boeing Field.
The
current Boeing CEO, Dennis Muilenburg, is being pilloried for his
handling of the disaster, and accused of harming the company by
prioritizing profit. But the criticism misses the point, Aboulafia told
me. “The difference between doing MCAS right and MCAS wrong was not an
economic thing. It’s a culture thing.”
Good post and I personally think part of the issue is that management is no longer at the factory, but disassociated from them in Chicago. They don't walk the floor anymore, and get no direct feedback.
That's by choice. That's what top-down management wants. Commands go downward to the unwashed, and nothing comes back. They don't want to hear anything from them. Stupid, and very common thinking. It tends to be costly, and often bites them big time.
I think that Boeing is heading for the trash heap. They gave away the store to China by teaching them how to build airliners, and after they get the hang of it, China will eat their lunch. Clueless bunch of fools in that Chicago office. If they had been engineers, they would have seen this.
You are right, I have seen companies including my former employer do the same thing. My former employer got burned by it, forgetting "what brought them to the Table". I am hoping Boeing pulls their act together
Good post and I personally think part of the issue is that management is no longer at the factory, but disassociated from them in Chicago. They don't walk the floor anymore, and get no direct feedback.
ReplyDeleteHey Old NFO;
DeleteThat sounds pretty accurate "no direct feedback". They didn't want any smelly greasy mechanics and engineers telling them that they screwed up.
"... and get no direct feedback."
ReplyDeleteThat's by choice. That's what top-down management wants. Commands go downward to the unwashed, and nothing comes back. They don't want to hear anything from them. Stupid, and very common thinking. It tends to be costly, and often bites them big time.
I think that Boeing is heading for the trash heap. They gave away the store to China by teaching them how to build airliners, and after they get the hang of it, China will eat their lunch. Clueless bunch of fools in that Chicago office. If they had been engineers, they would have seen this.
Hey Will;
DeleteYou are right, I have seen companies including my former employer do the same thing. My former employer got burned by it, forgetting "what brought them to the Table". I am hoping Boeing pulls their act together