"I then went to the UPS store to mail off my Henry rifle back to the factory, they are warrantied the issue so I went to mail the rifle off....Well the UPS store wouldn't take my rifle...Company policy..
I then contact UPS via phone and got the run around, had to set up for "residential" pickup...and that was $14 more...The lady on the phone told me that "You could have used the UPS Store", I replied..."I tried....Your company policy forbid them accepting my rifle.to ship."
Rifle ready for pickup
Here is the Post I made a month or so ago while I shot the Henry for the first time....Before it went to the Factory for warranty items...
"I pulled out the rifle and laid it on the bench and it took a bit of work to release the retaining rod. Remember that part of the story....
I loaded it with a mixture of .38 SPL and .357 magnum. The rifle is loaded through a tubular magazine
I had a hell of a time getting the retaining rod to rotate the notch to lock it in place. But I was able to do that. It took some work but I got the rod locked in place. The rifle was really easy to shoot, but I had initial problems with the action and some of the .38 rounds didn't eject properly...That is something that is known about the rifle. The rifle shot the .357 no problem.
I was able to get the rod out to reload the rifle but I couldn't get the rod to rotate to lock the rod in place. I attribute this to the rifle being "new". I wound up going to the guy behind the counter and asking for a set of pliers to help out.
The pliers did the trick, I then loaded the rifle for my son to shoot..
He enjoyed shooting the rifle, he did better with the action that I did, LOL He made some comment about my age.
I sucked....I know this is breathing but I should have slowed down and focused more on the fundamentals. I felt rushed because of the outside time factors we were under. I will take the rifle again to the range and this time I will bring my own set of pliers and hopefully it will get easier as the rifle breaks in."
Well I was home and was planning on looking on the computer and checking in with Henry to see the status on my rifle. Well the UPS guy came to my door and he had a box....
YES!!!! my rifle was back.....I opened up the box and read what they had to do to repair the rifle...
They did a bang up job, It looks like the new barrel and magtube looks like it is in a different location
and it works much better than the old one. (Above)
The location of the new tube(Below)
So far I am very impressed with Henry Repeating arms and when time presents I will see how the rifle shoots :)
I had a similar experience when I bought a used Henry at a pawn shop and found out that it shot horribly. I called them for advice and they said "send it in. we'll send you a call tag for shipping." I told them that I'd bought it used and they said that they didn't care--they'd made it and would stand behind it. It came back about a week later with the barrel and many other parts replaced and all free. I will recommend them forever and plan to buy more Henrys in the future.
ReplyDeleteHey Murphy;
ReplyDeleteYeah I was very surprised, I had bought the rifle used and the first owner had gotten rid of the rifle due to the poor loading. So basically I got a new rifle. I was very impressed with Henry Rifle. I hope to shoot the rifle either on Thursday or Friday.